Just under two weeks after the early access launch of its monster battling MMORPG Temtem, developer Crema says it’s permanently banned 900 players. Since its launch last week, the Pokémon-inspired MMO has received very positive reviews on Steam, with nearly 90 percent of players recommending the game.
Though most players seem to be enjoying themselves, the launch of Temtem wasn’t as smooth as Crema probably would have liked. Players who tried out Temtem in its first few days in early access were faced with massive queues to get onto the servers and disconnects even after they were able to log on. The bugs persisted through several patches, with players reporting slowdowns and crashing when trying to open items and start battles. Despite its problems, Temtem was the best selling game on Steam on launch day. Temtem hit its peak of over 39,000 players on the weekend after its launch and has since settled in at around 20,000 players.
As with any online game, not everyone in Temtem’s player base is interested in playing fair. Developer Crema says that its first wave of player bans included 900 cheaters and pledges to “keep detecting and banning” those who use exploits. At the time of the announcement, Crema said that all bans were final and that it wouldn’t be reviewing appeals from anyone who claimed to be falsely accused.
While many replies to Crema’s announcement lauded the developer for taking a strong stance against cheaters, others weren’t as happy about the zero-tolerance policy, particularly when it comes to the sometimes unclear definition of what constitutes an exploit. After receiving significant backlash over its blanket refusal to listen to appeals, Crema reversed course, agreeing to review appeals. Following up on its initial announcement, Crema tweeted that the team had reviewed over 100 appeals and found that every one of them had been subject to a “legit ban” and that it made sure that every banned player was intentionally abusing exploits before issuing a ban in the first place.
Crema’s hardline stance on cheaters is good news for anyone who wants to enjoy Temtem legitimately, even if the lack of transparency over what constitutes a ban is worrying. While it’s not clear exactly how the developer is verifying the legitimacy of bans, the fact that it was willing to listen to fans and offer at least the potential of wrongfully banned players being reinstated looks like a good sign for the future health of the community.
Temtem is available now in Steam Early Access for PC.
Source: Crema
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