Gordon Ramsay is a legend in himself. (In)famous for his swearing, rough attitude and rage against any "donkeys" in his kitchen, he's a force to be reckoned with. Having said that, he has a heart of gold and his passion for cooking has lead him to spearhead many shows restaurants and cooking.
One of these shows is 24 Hours To Hell And Back, a renovation show where Ramsay gives himself 24 hours to save failing restaurants across America. This brings him into contact with every type of owner possible. To paint a picture of the spectrum, here are five lovable owners and five...that are not.
10 Hated: Sandra Dee's Bar-B-Que & Seafood
Unfortunately for this soul food restaurant in Sacramento, California, no positive reputation can come from serving unappetizing food and a disgusting kitchen that smells worst than "[Gordon's grandfather's] colostomy bag" - his words! Sandra Dee's rude and flippant attitude doesn't help.
During the (successful) re-opening, Sandra often mentions being exhausted and not sure if she wants to go through with all the changes. In the episode's epilogue, Sandra went back to her old menu! She may think she knows better, but the unfavorable reviews tell a different story.
9 Loved: The Trolley Stop Cafe
This New Orleans restaurant is slipping out of the hands of the owner, Ragnar. His hands-off attitude is infecting the rest of the staff. According to kitchen manager, Darren, many of the employees are fed up with Ragnar's absentee way, but "can't afford to sour that relationship."
Ragnar struggles with feelings of failure, especially towards his father, from whom he bought the restaurant. However, he gets his act together and proves that he can work alongside his team. As a result, his restaurant continues to thrive.
8 Hated: Boardwalk 11
This Los Angeles restaurant is suffering from a serious lack of leadership. Owner Steve Speer, despite having years of restaurant experience, is unable to hold his staff accountable and it is very obvious that he has stopped caring. Not only that, but kitchen upkeep has also been shoved to the wayside and the food is sub-par.
Throughout the episode, Steve is consistently negative and defeatist. Despite Ramsay's changes, everything goes back to normal after the show. Truly a shame for the staff that cares.
7 Loved: Stone's Throw
Owners Peter and Tara have had success in the restaurant business in years past, but something has soured. Not only is the food below par (and rancid), the restaurant decor is dull and there's a permeating smell around the building.
The two owners love their restaurant and their family above everything. Despite a few hiccups during the re-opening, Peter steps up to the plate and proves that he is passionate and resilient. Their newfound high standards and positivity have helped save their restaurant from the brink.
6 Hated: La Serenata
This Mexican restaurant is on the brink of shutting down. Fracturing in the family dynamic after the death of the patriarch (and owner) leads to bad kitchen habits, lack of responsibility, and a plummeting in business.
The second owner, Aurora and her son, Marco (who is the manager) constantly butt heads. The latter is angry and hard-headed, and the former has given up. They seem to pull together by the end of the episode, but it's revealed that things regressed to their old ways after the show.
5 Loved: Lowery's Seafood Restaurant
As the third season premieres, this seafood restaurant is in desperate need of help. Co-owners Duby and David are not on the same page as far as running the restaurant. This is very difficult when Duby prefers to lead from afar.
These two brothers love each other and their restaurant, and they are more than willing to commit to working on their teamwork. Three months later, it's revealed that they are both working in the restaurant, the atmosphere is much more positive and business is booming!
4 Hated: The Park Restaurant & Bar
This gastro-pub, owned by Kirin and Angelika Stone, is falling apart. Angelika lacks experience, Kirin is in denial and bartender Katie describes herself as the unofficial general manager.
Kirin does implement positive changes, including hiring a manager. However, said manager is never officially hired (the latter claiming that Kirin never returned his calls). It is also revealed that a lot of Ramsay's prepped food was discarded. Kirin may have slipped back into his old ways and the fate of the restaurant is left ambiguous.
3 Loved: Blend On Main
This seasonal restaurant in New Jersey struggles outside of its two-month peak. The restaurant is Lou's whole world and, unfortunately, he takes out all of his frustrations on his staff, including his wife.
Lou makes it very clear that hurting his family is the last thing that he wants. He takes Ramsay's words to heart and vows to separate his family and work life. Three months later: everyone is all smiles! He leaves the bulk of the management to his staff and is visibly less stressed.
2 Loved: Fetch Bistro
This dog-friendly restaurant in Wichita is in serious need of pick-me-up when Gordon arrives. Owners Pamela and Greg don't have any restaurant experience and, on top of that, they are too easy-going for the restaurant's good.
Pamela and Greg are two well-meaning individuals who don't want their new venture to fail. Greg quickly realizes that he takes his wife for granted and he vows to change. The re-opening is successful and, after the episode, it's revealed that they are happier than ever!
1 Hated: Botto's Italian Line Restaurant
This family-owned Italian restaurant in New Jersey, as Gordon puts it, "tastes of giving up." Owners Henry and Robert are constantly fighting, and the bar manager, Judy, is constantly talked down to. Rancid food and an older dining room decor don't help the situation.
Henry quickly adapts to the changes and grows more into his role. Robert is more of a problem with his overbearing nature irresponsible attitude. Once he steps backs, things can run much smoother.
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